Welcome to Exotech Digital. These Terms and Conditions govern your access to and use of our website, services, products, and digital solutions. By accessing our website, requesting a quotation, purchasing our services, or entering into a business relationship with Exotech Digital, you agree to comply with these Terms and Conditions. If you do not agree with any portion of these terms, please discontinue use of our website and services.
Welcome to Exotech Digital is a digital solutions and marketing agency offering services to businesses and individuals worldwide.
Our services include, but are not limited to:
Services are provided according to the scope, pricing, timeline, and deliverables agreed upon with each client.
Before commencing a project, Exotech Digital may provide a proposal, quotation, statement of work, or service agreement outlining the relevant requirements.
The agreed project documentation may specify deliverables, estimated timelines, payment milestones, revisions, and other obligations.
Any work requested outside the original scope may be subject to additional fees and revised delivery timelines.
In the event of a conflict between these Terms and Conditions and a separately signed service agreement, the signed agreement will prevail regarding the relevant project.
All service fees will be communicated to clients before work begins.
Payment terms may vary depending on the project and agreed service package.
Exotech Digital may require an advance payment, milestone-based payments, or full payment before commencing particular services.
Clients are responsible for ensuring payments are completed using the approved methods specified in their invoices or agreements.
Any applicable taxes, transaction charges, third-party subscriptions, advertising budgets, hosting fees, or licensing costs will be identified where relevant.
We reserve the right to suspend work or delay delivery when payments are overdue, subject to applicable law and contractual obligations.
Exotech Digital makes reasonable efforts to complete projects according to agreed schedules.
Delivery timelines may be affected by client feedback, approval delays, changes to project scope, third-party service interruptions, or circumstances beyond our reasonable control.
Clients are expected to provide necessary materials, credentials, content, approvals, and feedback in a timely manner.
Any significant changes to delivery schedules will be communicated to the client.
Revisions are provided according to the package or agreement selected by the client.
Revision requests must relate to the originally agreed project scope.
Additional features, redesigns, new functionality, or substantial changes may require separate quotations.
Requests made after final approval or project completion may be treated as additional work unless otherwise agreed.
Clients agree to provide accurate information and appropriate instructions for all requested services.
Clients must ensure they possess the necessary rights to any content, logos, images, documents, databases, or other materials supplied to Exotech Digital.
Clients are responsible for reviewing and approving project deliverables and complying with legal requirements applicable to their own business activities.
Clients must not use our services for unlawful, fraudulent, deceptive, or otherwise prohibited activities.
For website, e-commerce, software, or mobile application projects, the agreed scope determines which features, integrations, technical specifications, and services are included.
Exotech Digital is not responsible for errors caused by unauthorized third-party modifications, unsupported plugins, incompatible updates, or changes made outside our control.
Hosting, domain registration, ongoing maintenance, cybersecurity monitoring, software updates, and technical support are not included unless expressly stated in the applicable agreement.
Ownership and access to completed deliverables are governed by the relevant agreement and applicable payment conditions.
Exotech Digital provides marketing services designed to help clients improve their online presence and reach prospective customers.
However, advertising, SEO, and digital marketing performance can vary depending on market conditions, competition, available budgets, audience behavior, and third-party platform algorithms.
We do not guarantee specific search engine rankings, advertising approvals, leads, sales, revenue, return on investment, or business results unless expressly agreed in writing under a lawful and clearly defined arrangement.
Google, Microsoft Advertising, Meta, and other advertising platforms maintain independent policies and approval systems.
Clients are responsible for providing truthful business information, appropriate advertising claims, and legally compliant products or services.
Advertising budgets and third-party platform charges are separate from our management fees unless expressly included in a quotation.
The content on the Exotech Digital website, including its original text, graphics, layouts, branding, designs, and other materials, is protected by applicable intellectual property laws.
You may not reproduce, distribute, commercially exploit, or modify our website materials without written authorization, except as permitted by law.
For client projects, ownership and licensing rights will be determined by the applicable service agreement.
Third-party themes, fonts, plugins, stock assets, software libraries, and other licensed components remain subject to their respective license terms.
Exotech Digital respects the confidentiality of business and project information shared by clients.
We will take reasonable measures to protect confidential information and use it only for legitimate project delivery, business operations, or other authorized purposes.
Confidential information may be disclosed when required by law or to authorized service providers subject to appropriate obligations.
Clients are also expected to protect confidential business information, access credentials, proprietary documents, and other sensitive materials received from Exotech Digital.
Our services may involve third-party applications, hosting companies, payment processors, marketing platforms, analytics providers, software vendors, and other external services.
These providers operate under their own terms, conditions, privacy policies, and service limitations.
Exotech Digital is not responsible for independent third-party decisions, outages, policy changes, or service interruptions beyond our reasonable control.
Cancellation and refund eligibility depend on the relevant service agreement, project stage, completed work, and applicable consumer protection laws.
Clients may request cancellation by contacting us in writing.
Where permitted by law and agreed contract terms, fees for completed work and nonrecoverable third-party expenses may be deducted from any eligible refund.
Advance payments are not automatically nonrefundable unless this was clearly agreed and is legally enforceable.
Recurring services may be subject to separate cancellation requirements disclosed in the applicable agreement.
Refund requests will be reviewed individually and handled according to the agreed terms and applicable law.
Exotech Digital makes reasonable efforts to provide professional and reliable services.
To the extent permitted by applicable law, we are not liable for indirect, incidental, consequential, or special damages arising from the use of our website or services, including lost business opportunities, revenue, or data.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
Any additional liability limits agreed for specific projects will be governed by the applicable service agreement and relevant law.
We aim to maintain a secure and accessible website but cannot guarantee uninterrupted availability or that the website will always be free from technical issues.
Users must not attempt unauthorized access, distribute malicious software, interfere with website functionality, or misuse our systems.
We reserve the right to restrict access when reasonably necessary to protect website security and prevent misuse.
Personal information collected through our website and services is handled according to our Privacy Policy and applicable data protection requirements.
By submitting information through our website, you acknowledge that it will be processed as described in that policy.
Exotech Digital may suspend or terminate services when a client materially breaches the applicable agreement, engages in prohibited activities, or fails to meet agreed payment obligations.
Where appropriate, reasonable notice and an opportunity to resolve the issue will be provided.
Termination does not eliminate outstanding payment obligations or rights that survive termination under applicable law or contract.
These Terms and Conditions are intended to be governed by the laws of Pakistan, subject to mandatory protections that may apply under other applicable laws.
The parties will first attempt to resolve disputes through good-faith communication.
Any unresolved disputes will be handled through the appropriate legal channels, subject to applicable jurisdictional rules and contractual arrangements.
Exotech Digital may update these Terms and Conditions to reflect changes in our services, business practices, or legal obligations.
Updates will be published on this page with a revised effective date.
Material changes affecting existing
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